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Service in the Good Old Days
(You know, the 90's)
I stopped by a local grocery
store chain last week to pick up some coffee. It was
8AM thus the store was not crowed, the stockers were
stocking, merchandisers were merchandizing and so on.
Being a man means I walked
straight to the coffee isle, grabbed the cheapest coffee I
could find, walked straight to the checkout (only one
checkout line was open thus I used the little robotic
checkout thingy), and walked out. Not one employee
took the time to look up and say 'Good morning', or 'Thank
you' or 'Gee Frank, you look like you really need that
coffee!'
I remember the days when I
worked at this same grocery chain back in college (right
after the War of 1812...) - we could be written up for NOT
being friendly. Now-a-days employees get rewarded for
being friendly.
Just a thought and test to
see if anyone is out there.
Please give me a shout
(476.7823 or
frank@myrsc.org)
if you have similar comments.
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